It has been quite a while (still < 1 year), I am using Atlassian Jira for bug/issue tracking withing my team of roughly 15. Previously, we were using a version of Redmine, doped to suit company environment.
I had read, heard a lot about Jira's abilities regarding how it can be useful to ease the project management and accurately measure the project's progress. But, recently under peer pressure of my group, where I was required to file some appropriate bugs/improvements/tasks, along with doing myriad of other things, I learned importance of using Jira.
How we can make most out it?
Well, Jira is no magic, but just a tool; rather, it provides a platform for task management. So, all task management is left to you. Here's how I did and worked well for me
- create a high-level abstract issue of big task you will be working on and put in the initial estimates if you already know or leave it to the sub-tasks
- divide the task into concrete sub-tasks with concrete estimates
- and work !
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